Refund policy

💰 Refund & Return Policy

At Arab Picks.Store, customer satisfaction is our priority. We aim to provide a smooth and reliable shopping experience across the UAE.

Returns

We accept returns only under the following conditions:

• The product is damaged, defective, or incorrect
• The issue is reported within 24 hours of delivery

To request a return, customers must contact our support team with order details and clear proof (images/videos).

Non-Returnable Items

The following items are not eligible for return:

• Used or worn products
• Personal care, hygiene, or beauty products once opened or unsealed

Refunds

Once your return request is reviewed and approved:

• Refunds will be processed within 3–7 business days
• The refund method will be based on the original transaction or case basis, including:
  • Cash on Delivery adjustments
  • Bank transfer
  • Original payment method